Product updates, engineering insights, and feedback best practices from the SeggWat team.
SeggWat now ships in-app surveys — NPS, CSAT, CES, and custom multi-question forms that fire on the right page, at the right moment, from one script tag.
Introducing our blog where we share product updates, engineering insights, and tips for collecting better user feedback.
Every SeggWat release tag now runs Claude Code in GitHub Actions and leaves changelog drafts for me to publish. Here's the setup, the bug that made it silently do nothing, and why we didn't build an AI button instead.
Coding agents hit your API, docs and CLI all day and work around what breaks without telling anyone. SeggWat projects can now accept structured reports from those agents, no key required.
The SeggWat feedback widget now offers a WebMCP tool to AI agents in the visitor's browser. The agent writes the bug report, the visitor reviews it and clicks Send.
WebMCP lets a web page hand tools to the AI agent driving the browser. SeggWat's dashboard and public boards now do exactly that, built on a small open-source Rust crate.
Featurebase charges per seat — roughly $29 to $99 per seat each month. Here are 7 Featurebase alternatives compared on pricing model, screenshot feedback, roadmap, and developer tooling — starting at $6/mo.
In-app surveys beat email because they catch users in the moment — but only if the targeting is right. Triggers, cooldowns, and question design for surveys people actually finish.
The NPS question is standardized — the value is in the follow-up. Copy-ready follow-up questions for detractors, passives, and promoters, plus the timing rules that decide whether anyone answers at all.
NPS measures loyalty, CSAT measures the experience users just had. Here's how to pick the right metric for your product stage — and how to run both without two survey tools.
Changelogs die from friction, not laziness. What belongs in one, how to write entries users understand, and a workflow that pulls from GitHub releases so publishing survives real life.
