Workflows

seggwat-cli

Use the SeggWat CLI to manage feedback, projects, and ratings from the terminal. Trigger this skill whenever the user wants to collect, triage, query, or automate user feedback using the `seggwat` command-line tool. Also trigger when the user mentions SeggWat, feedback widgets, NPS scores, star ratings, helpful ratings, or wants to integrate feedback collection into CI/CD pipelines or developer workflows. This includes installation, authentication, CRUD operations on feedback and ratings, querying statistics, and scripting with JSON output.

bash
npx skills add SeggWat/skills --skill seggwat-cli

The SeggWat CLI (seggwat) lets you manage feedback, projects, and ratings for the SeggWat feedback platform directly from the terminal.

Installation

bash
cargo install seggwat-cli

A shell-based installer is also available at https://seggwat.com/static/install.sh (supports pinning a version via VERSION=v0.17.2).

Verify: seggwat --version

Authentication

Two methods are available. Use API key for scripts/CI, OAuth for interactive use.

bash
# Environment variable
export SEGGWAT_API_KEY=oat_<your-token>

# Or inline flag
seggwat --api-key oat_<your-token> project list

API keys use the oat_ prefix (Organization Access Token) and are created in the SeggWat Dashboard under Settings > API Tokens.

OAuth Login (interactive)

bash
seggwat login          # Opens browser, caches tokens at ~/.config/seggwat/tokens.json
seggwat whoami         # Show current user
seggwat logout         # Clear cached tokens

For self-hosted instances, pass --api-url to point at your own deployment.

Global Options

Flag Env Variable Description
--api-url <url> SEGGWAT_API_URL API base URL (default: https://seggwat.com)
--api-key <key> SEGGWAT_API_KEY API key for authentication
--json — Output as JSON instead of tables
-v, --verbose — Enable debug logging

Commands Reference

Projects

bash
seggwat project list                    # List all projects (alias: p ls)
seggwat project get <id>                # Get project details
seggwat project summary <id>            # Project overview with feedback & rating stats

Feedback

CRUD operations:

bash
# List (with optional filters and pagination)
seggwat feedback list <project-id> [--status <status>] [--type <type>] [--search <text>] [--page N] [--limit N]

# Get single item
seggwat feedback get <project-id> <feedback-id>

# Create
seggwat feedback create <project-id> --message "text" [--type bug|feature|praise|question|improvement|other] [--path /page] [--version 1.0.0]

# Update
seggwat feedback update <project-id> <feedback-id> [--message "text"] [--type <type>] [--status <status>] [--resolution-note "text"]

# Delete (archive)
seggwat feedback delete <project-id> <feedback-id>

# Statistics
seggwat feedback stats <project-id>

Feedback statuses: new, active, hold, closed, resolved

Feedback types: bug, feature, praise, question, improvement, other

Aliases: feedback → fb, list → ls, delete → rm

Ratings

bash
# List (with optional filters)
seggwat rating list <project-id> [--type helpful|star|nps] [--path /page] [--page N] [--limit N]

# Get single rating
seggwat rating get <project-id> <rating-id>

# Delete (archive)
seggwat rating delete <project-id> <rating-id>

# Statistics (type defaults to helpful)
seggwat rating stats <project-id> --type helpful   # Thumbs up/down percentage
seggwat rating stats <project-id> --type star      # Star distribution & average
seggwat rating stats <project-id> --type nps       # NPS score, promoters/passives/detractors

Rating types:

  • helpful — binary thumbs up/down (value: true/false)
  • star — 1-5 star rating (value + max_stars)
  • nps — Net Promoter Score 0-10 (promoters 9-10, passives 7-8, detractors 0-6)

Aliases: rating → r, list → ls, delete → rm

Shell Completions

bash
seggwat completions bash > ~/.local/share/bash-completion/completions/seggwat
seggwat completions zsh > ~/.zfunc/_seggwat
seggwat completions fish > ~/.config/fish/completions/seggwat.fish

JSON Output & Scripting

Add --json to any command for machine-readable output, useful for piping to jq or other tools:

bash
# List project IDs
seggwat project list --json | jq -r '.projects[].id'

# Count open bugs
seggwat feedback list PROJECT_ID --type bug --status new --json | jq '.feedback | length'

# Export all feedback
seggwat feedback list PROJECT_ID --limit 100 --json > feedback.json

# Get NPS score
seggwat rating stats PROJECT_ID --type nps --json | jq '.score'

# Find feedback containing a keyword
seggwat feedback list PROJECT_ID --search "login" --json | jq '.feedback[].message'

Common Workflows

Triage new feedback

bash
# See what's new
seggwat feedback list PROJECT_ID --status new

# Review and update status
seggwat feedback update PROJECT_ID FEEDBACK_ID --status active
seggwat feedback update PROJECT_ID FEEDBACK_ID --status resolved --resolution-note "Fixed in v2.1"

Monitor rating health

bash
# Quick health check
seggwat rating stats PROJECT_ID --type helpful
seggwat rating stats PROJECT_ID --type nps

# Check specific page performance
seggwat rating list PROJECT_ID --type star --path "/pricing"

CI/CD integration

bash
# In your pipeline, create feedback from test results
export SEGGWAT_API_KEY=oat_<your-token>
seggwat feedback create PROJECT_ID \
  --message "E2E test failure: checkout flow" \
  --type bug \
  --version "$(git describe --tags)"
Skills