The customer feedback management tool that closes the loop
Collect customer feedback from every channel, triage it in one calm inbox, see what users actually want — and tell them when you ship it. One tool, not a dozen.
14-day free trialFlat pricing, no per-seat taxBuilt in the EU
Collect feedback from every channel
Start with an embeddable feedback widget, then pull in every other signal — so nothing lives in a Slack DM or a forgotten inbox.
Embeddable widgets
Feedback button, helpful and star ratings, and surveys on any page.
Live chat
Talk to users in real time, from the same inbox.
API and MCP server
Pipe feedback in from anywhere — or let an AI assistant manage it.
Billing signals
Capture cancellation feedback from Stripe and Polar.
Triage everything in one inbox
Every submission is typed — bug, feature, praise, question — and dropped into an inbox with workflow buckets for Open, Resolved, and Closed. Filter by type or time, sort, search, assign to a teammate, and reply without leaving the page.
See what users actually want
SeggWat reads across your feedback to surface the recurring themes, the most-requested features, and the complaints worth acting on first — so you prioritize from evidence, not the loudest voice in the room.
Tell users when you ship
The part most tools skip. Turn feedback into shipped product, then bring the people who asked along for the ride.
Resolution emails
Tell the reporter the moment their issue is fixed.
Async threads
Keep talking on a feedback item without losing context.
You asked, we shipped
Promote feedback into a changelog entry and email everyone who asked.
Public roadmap and voting
Let users upvote ideas and watch them ship.
Customer feedback software, priced for teams that ship
Flat monthly plans from $6/mo with no per-seat tax — invite the whole team without watching the bill climb. See transparent pricing or how SeggWat compares to Canny, UserVoice, Featurebase, and Frill.
Customer feedback management FAQ
What is a customer feedback management tool?
A customer feedback management tool collects feedback from every channel, organizes it in one place for triage, and helps you act on it and follow up with users. SeggWat centralizes feedback, bug reports, ideas, and chat in a single inbox.
How is SeggWat different from a CRM or helpdesk?
A helpdesk closes tickets and a CRM tracks deals. SeggWat is built to turn feedback into shipped product — it types and triages every signal, surfaces what users want most, and closes the loop with a changelog and public roadmap.
What channels can I collect feedback from?
An embeddable website widget, rating and survey widgets, live chat, a native iOS SDK, the REST API, an MCP server for AI assistants, and cancellation feedback from Stripe and Polar.
Can I see what users want most?
Yes. SeggWat reads across your feedback to surface recurring themes, the most-requested features, and the complaints worth acting on first, so you prioritize from evidence.
How do I close the loop with users?
Resolving an item can email the person who reported it, you can keep an async thread on any feedback, and publishing a changelog entry can notify everyone who asked for that feature.
How much does SeggWat cost?
Flat monthly plans from $6/mo with no per-seat pricing, plus a 14-day free trial.
Put every piece of feedback in one place
Collect, triage, and close the loop — from one inbox your whole team can use.